On June 13, 2025, an innovative experiment in the field of robotics and artificial intelligence took place at the Aquarium of Genoa, as part of Spoke 4 of the RAISE project.
The initiative involved the RICE laboratory of the University of Genoa (Department of Computer Science, Bioengineering, Robotics and Systems Engineering – DIBRIS), in collaboration with the Aquarium of Genoa, with the goal of evaluating the effectiveness of interaction between humanoid robots and visitors in tourist and cultural contexts.
The experiment was conducted inside the exhibition facility, specifically in the area dedicated to the tropical lagoon, where Pepper, a humanoid robot equipped with the artificial intelligence developed by the University of Genoa, welcomed and engaged the public.
Pepper autonomously interacted with visitors, providing information about coral reefs, the species hosted in the tropical environment, and the importance of conserving marine ecosystems. Thanks to a vocal communication system and the ability to recognize the presence of people nearby, the robot delivered scientific content in an accessible and engaging manner.
During the day, Pepper invited visitors to scan QR codes placed in the exhibition area to further explore topics related to tropical habitats independently. These activities stimulated public interest and encouraged active participation, offering an immersive and technologically advanced experience.
The project is part of the activities planned under Spoke 4 of RAISE, which aims to apply robotics and artificial intelligence in socio-economic contexts, such as ports and their tourism hubs.
Alongside the experiment at the Aquarium, within Spoke 4 the RICE Lab of UniGe carried out similar activities at the Maritime Stations of Genoa, focusing on cruise passengers and orientation in complex environments.
Roberta Parodi, Head of Educational Services and Visitor Experience Quality at the Aquarium of Genoa, stated: “We are here with Pepper, the humanoid robot that the RICE laboratory of the University of Genoa has programmed within the RAISE ecosystem to evaluate robot interaction with Aquarium visitors. We are in front of the tropical lagoon tank, one of the richest biodiversity environments on the planet but also one of the most at risk. Pepper is here to provide information on the characteristics of coral reefs and the importance of their conservation”.
Lucrezia Grassi, postdoctoral researcher at the RICE laboratory (Research on Interactive Cooperative Experiences), emphasized: “Today we are at the Aquarium with Pepper. This is a humanoid robot designed for autonomous interaction with people, powered by an artificial intelligence developed by our team. Here its goal is to entertain visitors and invite them to scan QR codes that link to content about coral reefs and species in the area. Artificial intelligence allows Pepper to talk about many topics, but it has been programmed specifically to provide information on corals, polyps, and tropical environments.”
During the interaction, the robot also spoke simple educational phrases such as: “Corals defend themselves by producing chemicals that help them grow and regenerate”, “Have you ever thought that many animals feed on corals but often only eat small fragments without destroying the entire colony?”
The experiment allowed the collection of valuable data on public engagement, useful for developing future applications of robotics in the tourism and cultural sector. The initiative confirmed the potential of humanoid robots as tools for dissemination and cultural mediation, capable of strengthening the connection between visitors, science, and the environment.